Welcome to Laminet® Non-Slip Carpet & Floor Protector!
These Terms & Conditions outline the rules and regulations for the use of Laminet Shop’s Website and our online store.
By accessing this website and/or placing an order, you agree to be bound by these terms and conditions in full. If you disagree with any part of these terms, you must not use our website or place any orders.
You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions, you warrant and represent that you are at least 18 years of age.
Key Terms
“Laminet”, “Us”, “We”, or “Our” refers to Laminet Shop, the owner of the Website whose registered office is 5350 Poplar Ave, Memphis, TN 38119.
“You” refers to the user or viewer of our Website.
“Website” refers to Laminet.shop, accessed via the internet or mobile applications.
“Goods” refers to the items offered for sale on the Website.
“Orders” refer to a request for purchase of goods by you.
“Contract” means the agreement formed between Laminet and you for the sale and purchase of goods ordered on our Website, subject to these terms.
Placing an Order
By placing an order with us, you agree to and accept these Terms & Conditions. A binding contract will come into effect between you and Laminet once we have emailed you to confirm the order has been accepted.
You have the option to register for an account with us which will allow you to track your previous orders. All contact information provided by you must be accurate and up to date.
Any promotional codes, vouchers or reward points must be used prior to checkout. Discount codes cannot be added after placing an order.
You acknowledge that we may refuse or cancel any orders at our own discretion. Some situations that may result in order cancellation include system or typographical errors, inaccuracies in product descriptions or pricing, lack of availability, or problems identified by our credit and fraud screening processes.
We will notify you if your order has been cancelled and provide details regarding refunds or other options available to you.
Prices & Payment
Product Pricing – The pricing displayed on our Website is in U.S. dollars (USD) and includes any applicable sales tax. We make every effort to ensure pricing is accurate but errors may occur. If we discover an error, we will notify you and provide you the option to reconfirm the order at the correct price or to cancel the order.
Shipping & Handling – Standard shipping & handling costs will be displayed during checkout based on the delivery address provided. expedited and premium delivery options may be available at an additional cost.
Accepted Payment Methods – We accept Visa, Mastercard, American Express and PayPal. All payment information is processed by secure third-party processors and we do not store your financial details. You represent that you are authorized to provide the payment information submitted during checkout.
Taxes – All stated prices are inclusive of state and local sales tax as required by law. As a seller making sales into Tennessee, we are required to assess and remit sales tax in accordance with state and local tax laws.
Refunds & Returns
If you are not fully satisfied with your purchase, you may return it to us within 30 days of the original purchase date. To be eligible, items must be returned in original packaging, unused and in resellable condition. We do not offer refunds for used products.
You are responsible for the cost of return shipping unless the return is a result of our error. Refunds will be issued to your original payment method within 5 business days of our receiving the returned item. Refunds or replacements will not be provided for items damaged in transit due to improper packaging by the customer.
Refunds for Defective/Damaged Goods – If an item arrives defective or damaged, please contact us right away to arrange a refund or replacement. Provide photos of any damages to assist in processing your request.
We reserve the right to refuse returns in situations including but not limited to: product damage caused by misuse or improper care after delivery, missing original packaging or components, signs of heavy usage that depreciate value, and excessive time between original purchase and return request.
Shipping Information
We ship to all 50 US states. We do not currently offer international shipping.
Shipping Provider – We primarily use USPS, FedEx and UPS for shipping. The carrier and service level will be selected based on your delivery address, the size of your order and stock availability. Shipment tracking information will be provided via email including carrier details and tracking number.
Expected Transit Times – We ship orders as quickly as possible, usually within 2-3 business days. Expected delivery timeframes vary based on your selected shipping method and destination. Standard shipping takes approximately 5-7 business days once your order has shipped. Expedited delivery and premium shipping options are available at checkout for an additional fee.
Backorders – If an item is temporarily out of stock, we will keep your order open for 30 days while we try to fulfill it. If still unavailable after this time, we will cancel just the backordered item from your order and issue a refund. You will not be charged for backordered items until they ship to you.
Lost/Undelivered Packages – Please allow up to 10 business days from expected delivery date before reporting an order lost or undelivered. We will work with the shipping carrier to investigate and determine next steps including reshipment or refund as appropriate.
Pickup at our Retail Store – If you reside near our Memphis retail location, you can select in-store pickup at checkout to avoid shipping costs. We will notify you via email when your order is processed and ready for pickup.
Privacy Notice
Please review our Privacy Policy which details how we collect, use, and protect information you provide on our Website.
Limitation of Liability
Laminet shall not be liable for any damages, losses or expenses arising as a result of or in connection with the use of our Website or any Goods purchased on our Website.
This Limitation of Liability applies to direct damages only and the total liability arising from your use of this Website and purchase of Goods will in no case exceed the total value of any orders placed by you.
This Limitation of Liability shall include, but not be limited to:
- Loss or damage caused by us in connection with the supply of Goods
- Any losses arising as a result of defective Goods or infringement of third party intellectual property rights by Laminet
- Any claims brought against you by a third party
- Any indirect, consequential or special loss or damage suffered by you or any third party
This Limitation of Liability shall not apply in case of gross negligence or intentional misconduct by Laminet.
Indemnification
You agree to defend and fully indemnify Laminet from any claims, damages, liabilities, costs or expenses arising from use of the Website or purchase of Goods which:
- Infringes on your proprietary rights or copyright.
- Violates any law or regulation.
- Misappropriates your trade secret.
- Constitutes misrepresentation or breach of representation, warranty or obligation owed by you.
- Constitutes unfair competition or infringement of your intellectual property rights.
Breach or Cancellation by Laminet
We reserve the right to cancel orders, suspend provision of Goods, or deactivate customer accounts in response to a breach of these Terms & Conditions or order dispute.
Valid reasons for cancellation of an order by Laminet include:
- Goods availability issues or pricing errors as described above
- Suspected fraud, money laundering, or other illegal activities
- Failure to provide valid proof of identity, age, or other requested information
- Violation of Website terms, conditions or policies
We also reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
Governing Law
These Terms and Conditions shall be governed by the laws of the United States and the State of Tennessee.
By accessing this Website and placing orders, you agree to submit to the personal jurisdiction of the federal and state courts located in Shelby County, Tennessee for resolution of any disputes arising thereof.
Modifications & Waivers
Changes to Terms – We reserve the right to amend these Terms & Conditions at any time. Updated versions will be published on this Website. Orders placed after changes are published will be subject to the new terms.
Waivers – Any waiver of these Terms & Conditions by Laminet must be expressly stated in writing and signed by an authorized representative. Failure or delay by us to exercise rights under these Terms does not constitute a waiver of such rights.
Severability
If any provision contained in these Terms & Conditions is deemed invalid or unenforceable, the defective provision will be modified to the extent possible to render it valid and enforceable while upholding intent. If no feasible interpretation would save the provision, it will be severed from the rest with the remaining provisions still in effect and binding.
Contact Information
Please send any questions or concerns about these Terms & Conditions, the Website, or your orders to:
Laminet Shop
5350 Poplar Ave
Memphis, TN 38119
Phone: 901-213-6028
Email: [email protected]
These Terms & Conditions were last updated on March 1, 2023.