Introduction
At Laminet® Non-Slip Carpet & Floor Protector, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or make purchases through our online store.
Please take a moment to familiarize yourself with our privacy practices. By visiting laminet.shop or making purchases through our online store, you agree to the terms of this Privacy Policy.
What Information We Collect
Information You Provide Directly to Us
We collect information you provide directly to us when you make purchases, submit inquiries, register for our newsletter, request support, or otherwise communicate with us. This information may include:
- Contact information such as your name, mailing address, phone number, and email address
- Payment information such as your credit card number, expiration date, and billing address
- Order information such as the products you purchase, quantities, delivery address, and delivery instructions
- Communications such as any inquiries, suggestions, or information you provide through emails, chat sessions, phone calls, social media, or other communications with our customer service representatives or other staff
Information We Collect Automatically
We may automatically collect certain information about you when you access or use our online store or interact with our emails and online ads. This information may include:
- Device information such as your IP address, operating system version, device type, system and performance information, and browser type
- Usage information such as pages you view, links you click, searches you conduct, and how you interact with our online store
- Location information such as your device’s GPS signal or information about nearby WiFi networks and cell towers that may indicate your approximate location
- Cookies and other tracking technologies that collect statistics about your interactions with our online store and track preferences like language settings or advertiser campaigns.
We may also receive information about you from third party sources. For example, we may supplement the information we collect with demographic data purchased from other companies.
How We Use the Information We Collect
We use the information we collect for a variety of purposes, including:
- Fulfilling your orders including processing payments, delivering products, and providing related customer service
- Sending administrative communications such as order confirmations, responses to inquiries, safety updates, and other service-related announcements
- Improving our products and services by monitoring popular products, understanding customers’ interests and needs, and evaluating the success of promotional campaigns
- Marketing and advertising our products and services through email newsletters, social media ads, and displaying targeted offers and ads on our website and other sites
- Conducting analytics to inform our marketing strategy, enhance the user experience, and develop new products and features
- Complying with legal obligations including enforcing our Terms of Service, addressing fraud and security issues, responding to legal requests, and protecting user safety
We only process your personal information for the purposes outlined in this Privacy Policy or notified to you at the time your data is collected. We will ask for your consent before using your information for any other purpose.
When We Disclose Your Information
We will not disclose your personal information except in the limited circumstances described here:
- To our service providers and business partners who provide services on our behalf such as payment processing, order fulfillment, shipping, marketing, analytics, and customer service. We only provide them with the information necessary for them to perform these services, and we require them to agree to maintain the confidentiality of your personal information.
- In connection with a merger, sale, or asset transfer if your information is provided to the new business owner under confidentiality obligations. In such a case, you will be notified if any changes are made to the processing of your personal data.
- To comply with legal requirements including complying with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms.
- To address fraud, security, or technical issues including investigating suspicious activity and protecting our websites, applications, and systems from compromise.
- To protect legal rights, property, and safety including enforcing our Terms of Service, addressing copyright infringement, and protecting you or the public from harm or illegal activities.
We may share statistical or aggregated non-personal information with third parties for research, marketing, analytics or similar purposes.
Your Choices & Rights
You have certain choices and rights when it comes to how we handle your personal information:
- Access / Update your information – You can review, correct or update your personal information by contacting us. We will respond to requests to access or delete your personal information within 30 days.
- Marketing communications – You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the email or contacting us directly with your request.
- Location tracking – If you initially consented to letting us track your location through our mobile app, you can later disable that feature by adjusting your device settings.
- Cookies – Most browsers let you remove or reject cookies and local storage. You can manage preferences for Flash cookies and similar technologies through the settings of your Flash player.
- Data portability – Upon request, we will provide you with an export of your personal information that we hold so you can port it to another provider.
- Right to erasure – In certain circumstances, such as when personal information is no longer needed for the purposes for which it was collected, you can request that we erase your personal information.
If you wish to exercise any of these rights, please contact us using the information below. We will process such requests in accordance with applicable laws. There may be exceptions or exclusions to these rights that we will share with you in response to your request.
Data Retention
We retain personal information for the period of time needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
We will retain your personal information for as long as your account is active or as reasonably needed to provide you with products or services. We will also retain and use personal information for as long as necessary to comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
Security of Your Information
We use administrative, technical, and physical safeguards to protect your personal information against loss, theft, misuse, and unauthorized access, disclosure, or modification. We will notify you of any known security breach involving your personal information so you can take appropriate protective steps.
Please note that no electronic transmission or storage of information can be entirely secure. We cannot guarantee the security of your information transmitted through our online store or services. Any transmission remains at your own risk.
International Data Transfers
Personal information collected within the European Economic Area (EEA) may be transferred, processed, and stored outside of the EEA in order to provide you with our services. We utilize standard contract clauses approved by the European Commission to permit data transfers outside of the EEA. We may also transfer information outside of the EEA to countries whose data protection laws have been deemed adequate by the European Commission.
Individuals located in the EEA can contact us for more information about the safeguards applied to international transfers of their personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time as our information practices evolve. If we make any material changes, we will notify you by email or by posting a notice on our website prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:
Laminet® Non-Slip Carpet & Floor Protector
Email: [email protected]
Phone: 1-800-123-4567
We will respond to all requests, inquiries, or concerns related to our use of your personal information within a reasonable timeframe.